Cancellation policy

  • In-Person Attendees: You can receive a full refund (minus a 5% administrative and payment processing fee) if you cancel at least 2 weeks in advance. If you cancel between 7-14 days in advance, we will convert your registration to online attendance and refund the difference in cost. If you cancel within one week, you will be automatically converted to an online participant and receive no refund.
  • Online Attendees: You can receive a full refund (minus a 5% administrative and payment processing fee) up to the day before the start of the event. No refunds are offered after the event begins.
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